We not only repair computers,
but also sell them

Ronn did the work quickly and at a reasonable price. He came to our home, did all his testing there, took the computer with him, and returned a few days later with the new hard drive. He also provided advice about what features to look for and the importance of having an off-site backup location (Carbonite Online Backpup) to avoid situations like this in the future. We cannot recommend him enough, not only for his knowledge and ability to pinpoint the problem quickly but also his prompt, personalized service – much better than big box stores or impersonal data recovery companies.

Description of Work: Our six year old computer got the blue screen of death and we thought all was completely lost. Ronn was able to find a hard drive exactly like the one in the damaged computer and transferred all the files and pictures. He installed the old files from the damaged computer in our new computer, and refurbished the old one so we could still use it.

The vendor did a very good job with a ThinkPad that is admittedly out of date. The problems that had me suspicious that there was malware installed were resolved and the system was back to its best available operation. The cost was a bit higher than I would have thought, but I don’t use this type of service often and the bill was not unreasonable at all.

Description of Work: Cleaned older laptop and restored operating system.

Arrived promply. Did the file backup off site (1 hours) and did the remainder on site (3 hours). Pleasure to do business with.

Description of Work: Backup files. Setup new desktop, Install Office, Update virus protection, restore files and Outlook,confirm access to Office VPN.

Description of Work: Ron came and helped to install our home network. He did a very good and professional job and I would use him again. He was not as familiar with the Macintosh environment as I would have liked so a few things went unfinished but overall I was very satisfied with him and would use him again.

My 2 year old poured water on my 6 year old lap top and that was its last straw. Ronn came and got the computer from my house and determined that it would be able to be repaired and quoted me on the cost. However, he then recommended that with the cost of the repair (about $250) and the age of my laptop that it might be in my best interest to just buy a new computer. That is the route I ended up taking. I think it is admirable of a business to make a recommendation that is best for the consumer even if it is not in the business’s best interest. He could have earned money by making the repair but chose to help guide me to the decision that was better for me even though it was at his expense. I will certainly use PC Home Solutions again and recommend them to others.

Description of Work: Diagnostic for repair from water damage, recover all the data on my hard drive (since my screen wasn’t working and I couldn’t see to navigate), and then download the recovered data on another computer.

Ronn was amazing. My mom, who is 94, really relies on her computer to say in contact with the outside world. She had keyboard issues, printer problems, etc. Ronn arrived right on time. He diagnosed the problems, ran out and got the keyboard and printer she needed, came back and set them up. He was patient and thorough. We really liked him and would def use him again.

Description of Work: my mother’s personal computer was a mess!

I would recommend PC Home Solutions to anyone needing help with their computers. Ronn was awesome! He was able to diagnose the problems that I was having with my computer and solve them with fast and efficient service. He went above and beyond when it came to explaining what needed to be done. He was also able to provide insight on how I could prevent problems in the future.

I had thought my computer was a goner, and all of my documents and pictures were gone. He was able to get them back, good as new and I didn’t have to go and buy a new computer!